Community Manager – Palm Harbor Estates

Location: Palm Harbor Estates | Mesa, AZ | Onsite
Compensation: $65,000–$70,000 base salary, depending on experience, plus performance incentive opportunities of approximately $2,000 per month
Position Type: Full-Time, Salaried Exempt

Lead a Community. Drive Growth. Make an Impact.

52TEN is looking for an experienced, results-driven Community Manager to lead Palm Harbor Estates, a 246-site, all-ages manufactured housing community in Mesa, Arizona.

This is an opportunity for a confident, hands-on leader who enjoys developing people, building relationships with residents, driving home sales and occupancy, and taking full ownership of community performance.

As Community Manager, you'll oversee day-to-day operations, lead a two-person maintenance team, and take responsibility for the community's financial and operational results. You'll work closely with 52TEN's Operations leadership while having the autonomy and accountability to make smart decisions and drive results at the property level.

We're looking for someone who thinks like a business owner, brings a strong sales mindset, and knows how to balance exceptional resident service with operational excellence.

Why Work With 52TEN?

At 52TEN, we're building something special. As an owner and operator of manufactured housing communities, we're committed to creating great places to live, delivering The Best Experience, and building a World Class Team.

We operate on the Entrepreneurial Operating System (EOS), with a strong emphasis on ownership, accountability, collaboration, and continuous improvement.

Our Community Managers play an important leadership role in our success. They're trusted to make decisions, solve problems, develop their teams, and take ownership of the results they deliver.

What makes this opportunity stand out?

• Real Leadership: Take ownership of a 246-site community and lead an established two-person maintenance team.
• Opportunity to Drive Results: Influence home sales, occupancy, financial performance, resident satisfaction, and the overall success of the community.
• Meaningful Earning Potential: Competitive base salary plus performance incentive opportunities of approximately $2,000 per month.
• Support & Autonomy: Work with experienced Operations leaders while having the authority and accountability to lead your community.
• Career Growth: Join a growing organization that invests in developing its people and creating opportunities for advancement.

What You'll Do

Lead Community Operations

• Oversee all aspects of daily community operations, ensuring the property is well-maintained, organized, and operating efficiently.
• Supervise, coach, and hold onsite employees and contractors accountable for performance and service standards.
• Maintain a visible presence throughout the community, identifying opportunities to improve operations, safety, curb appeal, and the resident experience.
• Coordinate maintenance activities, vendor services, home readiness, and property improvement projects.
• Manage resident communications, lease administration, move-ins, move-outs, and consistent enforcement of community policies.
• Maintain accurate property records, reporting, and administrative processes.

Drive Home Sales & Occupancy Growth

• Take an active leadership role in driving manufactured home sales, leasing activity, and occupancy growth.
• Generate and follow up with prospective buyers, conduct home tours, and help guide prospects through the purchasing process.
• Partner with company leadership to develop and execute effective sales, pricing, and marketing strategies.
• Monitor available home inventory, sales pipelines, and conversion activity to identify opportunities for improvement.
• Coordinate with sales and leasing personnel, when applicable, to ensure a consistent and effective sales process.
• Take ownership of community sales and occupancy goals, working collaboratively to achieve results.

Own Financial Performance

• Take ownership of community financial performance, including revenue, controllable expenses, occupancy, collections, and net operating income (NOI).
• Monitor property-level budgets, financial reports, and operational scorecards.
• Identify opportunities to increase revenue, control expenses, and improve overall profitability.
• Ensure timely rent collection and consistent enforcement of payment policies.
• Partner with Operations leadership to develop and execute action plans that achieve community performance goals.

Deliver The Best Experience

• Build positive, professional relationships with residents, prospective buyers, vendors, and community partners.
• Respond to resident concerns promptly and professionally, balancing customer service with sound business decisions.
• Create a welcoming community environment that supports resident satisfaction and retention.
• Represent 52TEN's Core Values through leadership, accountability, and everyday decisions.

What We're Looking For

Required Qualifications

• 3+ years of property management experience, preferably in manufactured housing, residential communities, or a related industry.
• Demonstrated experience in sales, leasing, occupancy growth, or other revenue-generating activities.
• Previous experience supervising employees and coordinating property operations.
• Experience working with property budgets, financial performance metrics, or operational scorecards.
• Strong customer service, communication, negotiation, and problem-solving skills.
• Highly organized, self-motivated, and comfortable managing competing priorities.
• Proficiency with property management software and standard business technology.
• Valid driver's license and reliable transportation.

Preferred Qualifications

• Manufactured housing or RV community management experience.
• Experience selling manufactured homes, residential real estate, or other high-value products.
• Familiarity with Rent Manager property management software.
• Experience managing home inventory, coordinating home readiness, or supporting residential sales transactions.

What Makes Someone Successful in This Role?

Our ideal Community Manager is someone who:

• Thinks Like an Owner: Takes full responsibility for community performance and proactively identifies solutions.
• Has a Sales Mindset: Enjoys connecting with prospective buyers, creating opportunities, and achieving growth goals.
• Leads with Accountability: Sets clear expectations, follows through, and builds a strong onsite team.
• Balances People and Performance: Delivers outstanding resident service while making smart business decisions.
• Makes Things Happen: Takes initiative, adapts to challenges, and consistently moves priorities forward.
• Builds Strong Relationships: Earns trust through professionalism, clear communication, and a genuine commitment to the people they serve.

Compensation & Benefits

52TEN offers a competitive compensation package, including:

• Base Salary: $65,000–$70,000 annually, depending on experience.
• Performance Incentives: Opportunity to earn approximately $2,000 per month based on applicable performance goals and sales activities.
• Onsite Housing: Available.
• Paid Time Off: Two weeks during your first year of employment, with opportunities for additional accrual based on tenure.
• Company-Paid Holidays.
• Insurance Benefits: Group medical, dental, vision, and life insurance.
• Technology Reimbursement.
• Professional Development: Opportunities for learning, leadership development, and career growth.

Work Schedule & Location

This is a full-time, onsite position at Palm Harbor Estates in Mesa, Arizona.

The regular work schedule is Monday through Friday, 9:00 AM to 6:00 PM, with Saturday hours of 10:00 AM to 2:00 PM as required based on available home inventory. Occasional after-hours availability may be necessary for community emergencies.

The role includes both office-based responsibilities and regular activity throughout the community, including property inspections, resident interactions, and maintenance oversight.

Who We Are at 52TEN

We're a growing, high-performing organization with the agility of a boutique company and the ambition to achieve extraordinary results.

Our Core Values guide how we work, lead, and serve:

• World Class Team
• The Best Experience
• Smart Decisions
• It Will Happen

We believe in empowering our people, working collaboratively, continuously improving, and taking pride in the communities we operate.

If you're a motivated community leader who enjoys developing people, driving results, and making a difference, we'd love to hear from you.

Apply today and help us continue building something special at Palm Harbor Estates!

52TEN is an Equal Opportunity Employer. We consider qualified applicants without regard to legally protected characteristics and provide reasonable accommodations in accordance with applicable law.