Administrative Support / Assistant to the Community Manager

Job Title: Administrative Assistant / Assistant to the Community Manager
Location: Hidden Oasis Estates MHP - Panama City, FL
Reports To: Community Manager
FLSA Classification: Hourly, Non-Exempt
Position Type: Full-time
Schedule: Wednesday–Sunday (Including Saturdays Independently)

About 52TEN

52TEN is an established private investment firm, based in Scottsdale, Arizona, specializing in the acquisition and reposition of manufactured housing communities. As one of the top 100 community owners in America, 52TEN is recognized for its innovative approach and commitment to delivering the best experience in the industry to its employees, residents, investors, and vendors. 

At 52TEN, we believe strong communities are built on exceptional service and operational excellence. We are seeking a reliable, service-oriented Administrative Assistant to support daily operations at Hidden Oasis Estates in Panama City, Florida.

About the Role
The Administrative Assistant supports the Community Manager in the day-to-day administrative and operational functions of the community. This role is responsible for maintaining organized office operations, providing professional customer service to residents and prospects, managing documentation and system updates, and assisting with leasing and resident communication processes.

The Administrative Assistant serves as the primary point of contact in the office, ensuring accurate recordkeeping, timely communication, and consistent execution of community procedures to support overall property performance and resident satisfaction.

The Assistant must be comfortable managing the office independently while the Community Manager shows homes and addresses property-related matters.

**Weekend availability is required.**

Key Responsibilities

Office Oversight & Administration:

• Maintain consistent office hours and professional office operations
• Independently manage the office when the Community Manager is showing homes
• Answer phones and greet residents and prospects
• Maintain organized resident files and accurate system records
• Process documentation and update property management software
• Prepare and distribute resident notices

Resident Relations:

• Serve as the first point of contact for residents and prospects
• Receive and document resident complaints or concerns
• Communicate issues to the Community Manager as needed
• Maintain detailed communication logs

Operational Support:

• Support move-in and move-out procedures
• Assist with appointment scheduling
• Ensure documentation accuracy and compliance with company procedures

Sales & Leasing Support:

• Assist with home showings as directed
• Capture and document prospect information
• Support follow-up communications as assigned

Qualifications

• Prior administrative or office experience
• Ability to work independently and manage office operations alone
• Strong communication and customer service skills
• Basic computer proficiency and data entry accuracy
• Professional phone etiquette
• Availability to work Wednesday–Sunday, including Saturdays independently

Preferred Qualifications

• Experience with property management
• Familiarity with Rent Manager software
• Sales or leasing exposure

Compensation and Benefits

• $17 per hour
• Incentive compensation eligible based on overall community performance and individual contribution.
• Two weeks of Paid Time Off accrued in your first year of employment
• Company paid holidays
• Group medical, dental, and vision, and company-paid life insurance
• Mobile device reimbursement

Work Environment and Physical Requirements (with or without reasonable accommodation)

• Primarily indoor office environment
• Occasional walking of property
• Frequent use of computers, phones, and office equipment
• Ability to lift up to 20 pounds

Who We Are at 52TEN

• A high-performing team with the agility of a boutique company and the capability of a large one
• Forward-thinking and tech-savvy, always seeking smarter ways to work
• Deeply collaborative—both at our communities and across the company
• Committed to investing in our people, equipping you with the tools to thrive in your role and grow beyond it

Who We’re Not

• We’re not stuck in old ways of thinking or focused only on the bottom line
• We don’t forget that we’re people first—with families, ambitions, and values
• We don’t shy away from challenges or growth—we welcome them
• We don’t avoid accountability or repeat mistakes—we learn and evolve
• We don’t operate in silos—we win as one team

If this sounds like the right fit for you, we’d love to hear from you. Thanks for considering 52TEN on your career journey!